Terms of Service
Terms and conditions for using our service
Terms of Service
These terms govern your use of our baby sleep improvement service. By using our service, you agree to these terms and conditions.
Last updated: January 31, 2025
What You Can Do
Use our service to generate personalized sleep plans, track your baby's progress, and access evidence-based sleep guidance.
What You Cannot Do
Replace medical advice, use the service for harmful purposes, or redistribute our proprietary sleep plans and algorithms.
Our Commitment
Provide evidence-based sleep guidance, protect your privacy, and follow AAP safe sleep guidelines in all recommendations.
Our Service
Baby Well Sleep is an AI-powered platform that creates personalized sleep schedules and guidance based on your baby's age, sleep issues, and your parenting preferences. Our service includes:
- • Free Plan: One personalized sleep plan delivered via email
- • Premium Features: Multiple sleep plans, progress tracking, and plan optimization
- • Ultimate Features: Unlimited plans, AI chat assistant, and priority support
- • Evidence-Based Guidance: All recommendations follow AAP safe sleep guidelines and pediatric sleep research
Your Responsibilities
Acceptable Use
- • Use the service to improve your baby's sleep with evidence-based guidance
- • Provide accurate information about your baby's sleep patterns
- • Consult with your pediatrician for medical concerns
- • Keep your account credentials secure
- • Report any technical issues or concerns
Prohibited Activities
- • Using the service as a substitute for professional medical advice
- • Attempting to reverse-engineer our algorithms
- • Sharing account credentials with others
- • Using automated tools to abuse the service
- • Redistributing our sleep plans for commercial purposes
Intellectual Property and Generated Sleep Plans
Your Rights to Generated Sleep Plans
You have the right to use any sleep plans generated through our service for your personal family use. You may print, save, and implement the plans with your baby. However, you may not redistribute, resell, or use our plans for commercial purposes without written permission.
Our Intellectual Property
The Baby Well Sleep platform, including our AI algorithms, sleep plan templates, website design, brand elements, and proprietary technology, remains our intellectual property. You may not copy, modify, or redistribute our platform or technology.
Medical Disclaimer
Our service provides general sleep guidance based on pediatric sleep research and AAP guidelines. It is not medical advice and should not replace consultation with your pediatrician. Always consult your healthcare provider for medical concerns about your baby's sleep or health.
Service Availability and Disclaimers
Service Availability
While we strive to maintain 24/7 service availability, we cannot guarantee uninterrupted access. We may temporarily suspend service for maintenance, updates, or due to circumstances beyond our control.
AI-Generated Sleep Plans
Our sleep plans are generated by AI based on evidence-based sleep science and AAP guidelines. While we strive for accuracy and safety, every baby is unique. Results may vary, and you should always consult your pediatrician if you have concerns about your baby's sleep or health.
No Medical Warranties
Our service is provided "as is" for informational purposes only. We do not guarantee specific sleep outcomes and make no medical claims. This service does not replace professional medical advice, diagnosis, or treatment from qualified healthcare providers.
Payment and Subscription Terms
Subscription Plans
- • Free plan: 1 sleep plan via email
- • Premium ($99/month): 5 plans, progress tracking
- • Ultimate ($299/month): Unlimited plans, AI chat
- • Automatic renewal unless cancelled
Cancellation and Refunds
- • Cancel anytime through your account settings
- • Access retained until end of billing period
- • No refunds for partially used subscription periods
- • Contact support for billing questions
Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our service, legal requirements, or business practices. When we make changes:
- • We will update the "Last updated" date at the top of this page
- • For significant changes, we will notify users via email or service notifications
- • Continued use of our service after changes constitutes acceptance of new terms
- • You can always find the current version of our terms on this page
Questions About These Terms?
If you have any questions about these Terms of Service or need clarification about your rights and responsibilities, please contact us. We're here to help ensure you understand and can comply with these terms.